If a scooter slows down during the ride, you have probably driven outside our business area. As soon as you drive outside the business area or into a No Parking Zone, the app automatically reduces your speed and in the event of a No Riding Zone, the scooter stops completely.
Another reason why a scooter slows down or stops completely may be a low battery. When a battery reaches 10%, the scooter will gradually slow down until it runs out completely. Our best advice to you here is to check the battery level before you start a long journey. Information about the battery level is displayed directly in the app. You can easily check it by tapping on a scooter icon on the map. If one scooter has less than 20% battery and you are planning a long trip, try to look for another one.
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